Privacy Policy

Last Updated: March 9, 2025

Dostrel ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website int-cdebi.com and use our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

Register for an account
Enroll in masterclasses or courses
Subscribe to newsletters or communications
Contact us via email or contact forms
Participate in surveys or promotions

This information may include:

Name and contact information (email address, phone number)
Account credentials (username and password)
Payment information (processed securely through third-party providers)
Profile information and preferences
Communication history with our support team

1.2 Automatically Collected Information

When you access our website, we automatically collect certain information about your device and usage patterns:

IP address and geographic location
Browser type and version
Operating system
Pages viewed and time spent on pages
Referring website addresses
Access times and dates

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can control cookie settings through your browser preferences.

2. How We Use Your Information

We use the collected information for the following purposes:

Provide, maintain, and improve our services
Process transactions and deliver purchased content
Send administrative information, updates, and confirmations
Respond to inquiries and provide customer support
Personalize your learning experience and recommend relevant content
Send marketing communications (with your consent)
Monitor and analyze usage trends and preferences
Detect, prevent, and address technical issues or fraudulent activity
Comply with legal obligations and enforce our terms

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

3.1 Service Providers

We share information with third-party vendors who perform services on our behalf, including:

Payment processing
Email delivery and communication services
Hosting and infrastructure providers
Analytics and performance monitoring
Customer support platforms

3.2 Business Transfers

If we are involved in a merger, acquisition, asset sale, or bankruptcy, your information may be transferred as part of that transaction.

3.3 Legal Requirements

We may disclose your information if required by law or in response to valid legal processes, including:

Compliance with legal obligations
Protection of our rights and property
Prevention of fraud or security threats
Protection of user safety

3.4 With Your Consent

We may share your information for other purposes with your explicit consent.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit and at rest
Secure authentication and access controls
Regular security assessments and updates
Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your information.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we securely delete or anonymize it.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information
Restriction: Request restriction of processing your information
Portability: Request transfer of your information to another service
Objection: Object to processing of your information for certain purposes
Withdrawal of Consent: Withdraw consent for processing where consent was the basis

To exercise these rights, please contact us at help@int-cdebi.com. We will respond to your request within a reasonable timeframe.

7. Marketing Communications

With your consent, we may send you promotional emails about our masterclasses, courses, and services. You can opt out of marketing communications at any time by:

Clicking the unsubscribe link in any marketing email
Updating your communication preferences in your account settings
Contacting us at help@int-cdebi.com

Please note that even if you opt out of marketing communications, we may still send you transactional and administrative messages.

8. Third-Party Links

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete that information promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information internationally, we implement appropriate safeguards to protect your data in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

Posting the updated policy on our website
Updating the "Last Updated" date at the top of this policy
Sending you an email notification for significant changes

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Dostrel
238 S124 - Halwan Suburb
Al Yarmook - Sharjah
United Arab Emirates

Email: help@int-cdebi.com
Viber: +971 72 332 400

13. Additional Information

13.1 Automated Decision-Making

We may use automated systems to analyze your activity and preferences to provide personalized course recommendations. You have the right to request human review of automated decisions that significantly affect you.

13.2 Do Not Track Signals

Some browsers include a "Do Not Track" feature. Currently, there is no industry standard for responding to Do Not Track signals. We do not currently respond to Do Not Track browser signals.

13.3 Your California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). Please contact us for more information about exercising these rights.